Japanese airline on Wednesday apologized for forcing a wheelchair certain person to crawl up seventeen stairs so as board his flight. Hideto Kijima, who is unfit from the waist-down was returning last month to Osaka from a vacation in Amami once a Vanilla Air worker refused to permit him any help to board the plane citing company’s safety rules.
In a blog, Kijima, who heads Japan Accessible traveler Center, aforementioned that he had used two hundred landing fields in 158 countries however this was the primary time that he was refused any facilitate at the airport. in line with a report in Asahi newspaper, he was forced to drag himself up seventeen steps to achieve the plane door. With no raise facilities at the landing field, Kijima created his high by exploitation solely his arms. “I simply had to ignore them and keep moving up, or I might not are ready to come back to Osaka,” Kijima wrote within the web log.
The craft had antecedently barred passengers who couldn’t walk unaided from boarding flights at Amami as a result of it might have caused accidents.
Vanilla Air on Wednesday aforementioned it’s apologized to Kijima which the carrier has since created it obligatory to own lifts for the disabled at the Amami landing field. “We’re sorry that we tend to cause him that hardship,” a corporation spokesperson was quoted as spoken communication by the AFP. “We conjointly explained that we tend to are taking measures to boost our service,” he added.
In an interaction with Japan’s Nippn TV, Hideto Kijima aforementioned that he was “surprised” once the employees told him that he wouldn’t be allowed to require the flight if he couldn’t walk up the steps. “I puzzled if the landing field staff didn’t suppose that was wrong,” he said.
The incident comes weeks once a colossal backlash erupted once a doctor has dragged off an overbooked United Airlines flight. The craft was forced to vary its policies and compensate the doctor for his injuries